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Shipping & Returns

Returns Policy

You may return new, unopened items within 30 days of delivery for a full refund subject to our terms and conditions. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

As far as magazine deliveries are concerned we will not issue a refund for a magazine that has been ordered as part of an ongoing subscription unless the incorrect magazine has been delivered or the magazine has been severely damaged in transit and is unreadable as a result.

Bear in mind that since the magazines will be shipped from South Africa to the United Kingdom and then delivered to your nominated address via the postal service, you can expect to receive an airmail subscription by the cover date or shortly thereafter and a seamail subscription approximately three weeks after the cover date.

Once we have authorised your refund, you should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the service that you order shipping and delivery date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for items that we sell currently all include the cost of shipping.